FAQs

 

What types of hats do you offer?

Summer Club specializes in a curated selection of stylish and functional hats designed for everyday wear. Our collection features unique elements such as hidden pockets and premium materials, ensuring both comfort and versatility for various occasions.

How can I determine my hat size?

To find your hat size, measure the circumference of your head just above your ears and eyebrows using a flexible measuring tape. Compare your measurement to our sizing chart available on each product page to select the appropriate size.

What is your return policy?

We have a 30-day return policy. If you are not satisfied with your hat, you can request a return within 30 days of receiving your item. The hat must be unworn, unused, and in its original packaging with tags attached. For more details on the return process, please refer to our return policy section.

How long does it take to receive my order?

Order processing typically takes 1-3 business days. Once your order is shipped, delivery times may vary based on your location and the shipping method selected at checkout. Generally, you can expect delivery within 5-10 business days for domestic orders.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original hat and, once the return is accepted, place a new order for the desired item.

What should I do if my hat arrives damaged or defective?

Upon receiving your order, please inspect the hat immediately. If you find any defects or if you received the wrong item, contact us at help@summerclubinc.com as soon as possible so we can address the issue promptly.

Are there any non-returnable items?

Yes, we cannot accept returns on sale items or gift cards. Please ensure that you review your purchase carefully before completing your order.

How can I contact customer service?

You can reach our customer service team by emailing help@summerclubinc.com. We are here